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Complaints Procedure

You can view the complaints policy on The Elliot Foundation website.

Concerns and Complaints Policy

This Policy and the procedures for its implementation aim to clarify the way in which complaints are managed. The Policy also seeks to promote a consistent and transparent approach to dealing with complaints

TEFAT_Concerns_and_Complaints_Policy_2021__1_ (1)

Serial and Unreasonable Complaints Policy

This Policy and the procedures for its implementation aim to clarify the way in which serial and unreasonable complaints are managed. It aims to do so in a way which is clear and concise. The Policy also seeks to promote a consistent and transparent approach to dealing with such matters.

Serial_and_Unreasonable_Complaints_Policy_July_2019

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